1 reviews | Active since Jul 2013
CUSTOMER ACCUSED OF *****ING
I am deeply upset by the service we received at the Mall of the North Branch - Polokwane today. (21/02/2015)The lady that was serving us blatantly accused my husband and I of *****ing. I really take exception to this because even after showing her that the product did not belong to your group. She continued to be rude of which I cancelled my purchase. <br> <br> We went next door to buy the items and returned wanting to speak to a manager, who himself is under trained as he could not give us a logical explanation as to why she would treat us in that manner. A lot of shouting happened between us of which no apology was forthcoming and on our exit they laughed at us. <br> <br> WHAT GIVES YOUR STAFF THE RIGHT TO TREAT PEOPLE THIS WAY!!!<br> <br> I WANT A PERSONAL APOLOGY FROM THIS WOMEN AND YOU PHONE ME WHEN SHE CAN APOLOGIZE TO US.<br> <br> I ALSO WANT YOUR STAFF TO UNDERGO TRAINING ON CUSTOMER SERVICE BECAUSE THEY HAVE NO RIGHT TO TREAT PEOPLE THIS WAY.<br>
Thank you for bringing the matter to our attention.
We also received your complaint via our website.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
We also received your complaint via our website.
Someone from PEP will contact you soon.
Regards
PEP
