1 reviews | Active since Feb 2026
Complaint
I visited Pep Cell and had a bad experience with a cashier's attitude (SIMTHANDILE) at Galleria. When I greeted her she was unresponsive She seemed irritated when asking for assistance and very rude and very quick to call out the next customer without properly assisting an individual meaning that as a customer you should go elsewhere to find assistance because according to her she is done helping you and would rather move on to the next customer I felt unwelcome despite me patiently waiting in the long queue when it was my turn in I was poorly treated I'd like to report her disrespect and dismissive act of hers and hope that the staff training on customer service will be brought up to standard and be better because her abrupt attitude is very unacceptable and unsatisfying.
