Complaint

I am highly disappointed with the Pep store at Dobsonville Mall. Last year April I went to laybye clothes for my children when I get to the counter one of the staff members decided to announce that the store is not taking anymore laybyes because there is no space in store and I had to leave my items behind.

Today i went to exchange some few items for my children and when i asked the lady at the tills to do an in store check for me she told me she couldnt as their phones are not working to call other stores and can't check on their systems. I then asked if I could check online,she blatantly told me that she doesn't know. PEP needs to do something about the customer care that is given by their employees.