Complain

Pepkor, your Legit store in Clear Water Mall, is currently providing very poor customer service. On Sunday, I visited your store looking for clothing to buy. While I was busy shopping, one of your staff members refused to let me use the fitting room. She denied me access to try on my jeans, claiming that the store was about to close and therefore the fitting room was closed. When I tried to explain to her that I was already inside the store and the door was open, and asked if I could try on my jeans, she refused. I had a terrible experience, not only was she unkind, but she also had a bad attitude towards me as a customer.