Cashier did not RICA sim, left stranded
<p>I went to try and rica a sim that i had boight at another store at Pepcell in Eastrand mall only to be told by the cashier, Nokuthula Ndlovu, that they only rica sim cards bought in their store. I then proceeded to buy two sim cards, 1 Mtn for my father who is visiting the country & 1 Cell C as i wanted to do a sim swap. I gave her my passport & proof of residence so she could rica the sim cards. My father & i only realised much later that the sim cards were not registered & we were left strandedwithout any means of communication.</p>
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Today i went to our local PEP store here in Witfield to try and get help as it would've cost me more to go back to Eastrand mall. I however got the most horrible service from a cashier called Hlengiwe & the store manager/supervisor Matshidiso that up to now im still upset. It saddens me thta as customers we go & spend our hard earned cash only to be at the receiving end of your staffs' terrible moods & attitudes. After this my family & i will no longer be patronising any of your stores ever again.
Today i went to our local PEP store here in Witfield to try and get help as it would've cost me more to go back to Eastrand mall. I however got the most horrible service from a cashier called Hlengiwe & the store manager/supervisor Matshidiso that up to now im still upset. It saddens me thta as customers we go & spend our hard earned cash only to be at the receiving end of your staffs' terrible moods & attitudes. After this my family & i will no longer be patronising any of your stores ever again.