Cash sent and stranger withdrawn **********ly

Pep money market Jabulani Mall, ********** transaction took place in their store and they do not have a procedure or process on what they will do to resolve the problem. the get rid of the problem by giving a consumer the customer service number. Precious and Zandile do not want to take any ownership. they refer all their ********** issues to the police to deal with the case. i am a very unhappy consumer. where is the risk department when it comes to this? they are refusing to view the camera footage at the store Precious is advising that a consumer will have to pay the charges of the video footage for it to be viewed at their store. and then she says it can not be viewed at their shop. pep money market does not have process on dealing with the queries and issues regarding cash send.