VM
Vuyo M
1 reviews | Active since Sept 2015
29 Sept 2015, 10:08
bought cell phone that is fault
I bought a cell phone at Pep Store on 21/05/2015, 2 weeks later the phone bettery is always getting low even if is fully charged quickly. I send it back to the store and they told me that the Datas are always on, so i must switch it off. I did that but still, suddenly the phone is Freezing and OFF. I took it back to Pep, they told me that I must wait for 4 weeks they will take it to repair. Yesterday i got the phone with the letter state that Liquid Damage, cashier sad if im not happy with this i must take it my self to vodacom at Maponya. This is day light *******, were is custome protection Act, Treat customer fairly in this store. Do we have to refared people to this store with this kind of service.
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Replies (1)PEP's replyOfficial
29 Sept 2015, 11:02Hello vmathambeka@,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
PEP's reply29 Sept 2015, 11:02
Official
Hello vmathambeka@,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
