BAD/EXTREMLY BAD SERVICES

PEP TEMBI MALL TEMBISA

STORE MANAGER 1ST HER CUSTOMER SERVICES IS DRASTICALLY BAD.

BOUGHT A PHONE FOR MY SON AND WE GOT HOME ITS NOT WORKING , BROUGHT IT BACK AND WAS TOLD SIM-CARD IS NOT RICARD OKAY WENT BACK HOME WITH NEW SIM-CARD STILL THE SMAE PHONE DOESN'T WORK, WHEN I RETURN THE PHONE I AM TOLD IT MUST BE BOOKED FOR REPAIRS FOR WHAT A NEW PHONE THAT WAS NOT EVEN USED.

I WANTED REFUND THEY TAKE THEY PHONE BECAUSE I CAN NOT USE A PHONE THAT IS NEW BUT MUST BE REPAIRED ITS NOT MY FAULT .I NEED MY MONEY BACK SO THAT I CAN GO TO THE STORE THAT CAN SELL ME PROPER PHONE.

THE MANAGER THERE WAS SO RUDE AND NOT HELPFUL.