1 reviews | Active since Mar 2017

03 Oct 2022, 10:47

BAD service, *********** and no manners

what a shame about the service at Pep store Ganyesa, there is 2 ladies at this store which i think they are not happy, so they want to make everybody unhappy, or they need training on customer services. the way the talk to client is like they are working at a ****a shop forgetting that they are working at the big brand institute. I called the store this morning and first spoke to Lebo who i was looking for some information and she said to me i can call back as i am the one who is looking for that information. She was on the call with me when Kefilwe Mokgethi ask to speak to me and she was more horrible and BAD more than Lebo, they need to be reminded where they are working and how to treat the client and be told that PEP is not ****a shop. They are so rout and *********** and don't know how to talk to a human being. this is so SAD

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