1 reviews | Active since Oct 2016
BAD SERVICE FROM PEP STORES UMZIMKULU MALL
<p>I bought a Table at Pep stores in Umzimkulu Mall on the 4th August 2016 and it had factory problems I returned it the next thursday the 11Th August I was first told thursday to thursday it 8 days and not seven days I'm not sure which calender they are using up until today I still haven't received it. they are telling me they are waiting for MTN to get stock they can't even give me my money back. When I call MTN all they tell me it I'm sorry Maam we do not have stock I don't know how they define customer service but they simple don't care about their customers. I will never set my foot on that store as long as I live I feel like I've donated my R1000.00 to someone I don't know cause Its obvous they are not willing to give me my money back or a New Tablet. That moment when a you call a Store manager and they just tell you I'ms sorry there is nothing I can do.</p>
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
regards
PEP
