Bad service, *****, lack of training!!!!

Pep Kempton Gate Mall Manager: Phillipine Cashier in question:Salphy Area Manager :Patricia Letsolo

Complete utter bull service together with their cuall center consultants. I sent my baby brother to go do a money transfer of R3000. First transaction of R1500 went through successfully and the second one did not get a slip cause TILL ROLL WAS FINISHED. As a cashier I believe youre supposed to check till rolls to avoid such **** drama. My tecceipt was not printrd therefore, no withdrawal number for the recipient I'm sending money to. I went there personally to resolve this, and I was given zero service whatsoever. Call center consultants hung up their phones, one put me on hold then hung up, the other one shouted in my ear till she hung up. I asked to speak to the area manager and when I asked for her name and surname she shyed away and asked to call me back PATRICIA LETSOLO!!!! I want my money back ASAP, or I'm opening a ***** case!