bad service

Yesterday I went to Maponya Mall to apply for a Foneyam phone, I was approved for an Horner x6c celphone.

The sales person told me that i have 7 days to return the phone should i not be happy with the device and fitures, e could answer most of the technical question.

I was reasured that i can return it within 7 days, today i went to a Pep store to exchange the phone, but i was told i can only return it if it has a technical fault. When i caled the Foneam call centre I was told i have to pay R 400 to cancel the contract and apply for a new one where i will be required to pay another fee.

I' m not happy that i am being forced to pay for a phone that doesnt meet my requirements, I want to change to a more suitable phone