Bad service

I bough a mini WiFi modem on the 24 Jan 2026 and this mobile WiFi is supposed to come with data for a month, on the day I was told everything is fine and working, I asked the lady why is it flashing red and we cannot connect? She told me that they struggle with network in that area. Got home and still there was no data. I went back the following day and I was told a different story that I need to wait 72 hrs before I could get the data, I waited for the 72 and still no data - I went back and was told that they ricard the wrong SIM card. Had to rica another SIM card again and wait for 72 hrs again but still no data, I went back and I was told it’s Vodavoms fault they will send them and email - I’m still waking since the 24 Jan 26 - this bad service to the core- they did not even show any sympathy as I have been the 4 times. Not a happy client at all.