bad service

<p>I visited pep cell in jabulani mall Soweto ,to return a tablet mobicel,bought on the 14/08/2016</p> <p>Only for it to die on me on the 8/10/2016.</p> <p>I was rudely informed that they have to book it for repairs by miss Dineo Mokoena.<br /> –I tried to explain that this product is less than two months old and I was bluntly told ,I can’t have my money back</p> <p> She had no empathy not even showing that she understands my frustrations.<br /> – As a customer you are made to listen to consultants that are rude, you spending your hard earned money buying the phone.</p> <p>They gladly accept your money with a smile but when you go back to complain about their product ,they redirect you to the service provider.</p> <p>This has really affected me,I left the store and product with them and i never received even a courtesy call from them.</p> <p>I visited pep cell in jabulani mall Soweto ,to return a tablet mobicel,bought on the 14/08/2016</p> <p>Only for it to die on me on the 8/10/2016.</p> <p>I was rudely informed that they have to book it for repairs by miss Dineo Mokoena.<br /> –I tried to explain that this product is less than two months old and I was bluntly told ,I can’t have my money back</p> <p> She had no empathy not even showing that she understands my frustrations.<br /> – As a customer you are made to listen to consultants that are rude, you spending your hard earned money buying the phone.</p> <p>They gladly accept your money with a smile but when you go back to complain about their product ,they redirect you to the service provider.</p> <p>This has really affected me,I left the store and product with them and i never received even a courtesy call from them. </p>