Bad customer services

<p>I went to a Pep mobile Store today to buy head sets as I always do wen they get broken so this stupid girl called Miranda decides to give me attitattitude saying "if you buy headsets there's no guarantee " n im like no its fine I only need to rest if their working first before I leave as I always do , that for her was a debate argument orppotunity telling about if their not working we won't refund you she felt the need to argue with me as explained I've bought headsets at pep store countless times I need to rest them before I leave but no! I had to scream from the top of my lungs because of her lack of professionalism and absolutley no understanding what customer service is.We do not go to Pep store to argue with stupid employees who are obviously there to cash in salaries and treat the store as if its their pazza sure do is a favour and make her understand what customer service is if she feels it's proper to start an argument with a customer she clearly has no customer service training take her back please!!!!!!</p>