Bad customer service by Tirelo Pep Kempton Square

On the 8th of this month, I went to purchase at Pep in Kempton Square, Kempton Park. I bought 2 pairs of pjs and my colleague bought a pair as well. I was helped by a grumpy cashier called Tirelo, not a face of Pep obviously. It was 17;28 I guess it was almost time to go home. After paying instead of folding my pjs into the plastic I bought as it’s normally done at the shops, she just threw everything in to the plastic bag. I stopped her and told her to fold them nicely and offered to assist her. She’s so disrespectful and old enough to be my daughter . She didn’t want to do it and she called the next customer. I told her am going nowhere and instructed the customer not to come. She turned her back on me, took the hangers away. I don’t get angry but just get upset when my rights as a customer are infringed, but this day I got very angry and I could feel my heart boiling. I called for the branch manager and was told she’s not in and her assistant came. Tirelo screamed back at me and never saw anything wrong with what she did. This girl is definitely ***********, has poor communication skills, no respect at all, not supposed to work with people. She’s just at Pep for a salary, no passion for what she’s employed to do. She has a stinking attitude and a pathetic customer service. Still after being instructed, she dif exactly what she did, because she still didn’t fold instead chuffed into the the plastic a man’s pj pant and T-shirt into the plastic as if it’s a one item. I was very angry and a certain lady, who happens to be her colleague, was laughing and said Tirelo was completely wrong and instead of shouting back and screaming at me, she should have apologised. My colleague was helped by Lush’s and the set of the man’s pj she bought were folded nicely in such a manner that when we got to work, she just put them in a gift pack.