bad customer service bad attitude

<p>send my phone in after i only had it for 3 weeks and then when i went to follow up on it the lady there just look at the my paper not even reading just saying that its to early for it to be back after 3 weeks thats now yesterday i called the suppliers myself to find out when i will receive my unit back as it is now longer than 3 week they told me that the store already received my unit back in the the store on the 31ste of jan already meaning its been at the store for a week before calling me when i asked the guy who finaly called me at 11.22 to tell me that my phone is back why they only call me now as my unit is their for more than a week he just says he dont know he just saw it now and that why he called me wont even say sorry for that or anything very rude making as if im lying</p> <p>here is the mail from mobicell the suppliers</p> <p>Good afternoon</p> <p> </p> <p>Thanks for contacting Mobicell, your device has been fixed, it got dispatched on the 30/01/2017 and was receive at the store on the 31/01/2017.</p> <p> </p> <p>Thanks</p> <p>Dimpho@Mobbicell</p> <p> </p> <p> <br />Mobicel Alt_Text | Customer Care Consultant <br /> ********** | t. ********** | c. Alt_Text</p>