Bad Customer Service at PEP CARLTON CENTRO STORE

Hi I went to Pep Crlton Centre on the 28 April 2017, and Sibongiseni one of the cashier was very rude with bad attitude. I asked her to pay my Capfin loan using ID becuase i did have account and reference on that time. She siad to i must not come there and force to pay, i need to call Capfin and then come back, then i said to her but this is not the first time i will be using the Id, then she siad please go where you use Id to pay here we do not use ID numbers, then there was also a second lady (cashier) there were both shouting at me. I decide to go before i went i told them i will report Sibongiseni To Sibiongisen you need to know that you are what you are because of customers, treat like Gold To the Calrton Center Pep Manager, you need to provide cashiers with customer s****s especially in he Money Market Department, because not far away from Carlton Center there is Pecell store and i went there asked the very same sotry the guy was so nice and polite, he said mam we can try with your ID, then we will take from there, we tried, guess what? We managed to pay without drama