bad customer service and no respect

<p>i recieved an sms from my mother that she sended me some money from pep and that i can withdraw it i then looked it up on the PEP website where it clearly states can be withdrawn at any PEP or absa atm i visited the strand branch accross shoprite waiting for ages in a line because the staff mingle and chat and just dont care about the customersafter about waiting 45 minutes the lady called Mandy said we dond withdraw cash here and that i cant read and understand thier website i then asked to speak to a manager and she rep**** she is the manager its just not on after such a long relation and support towards PEP i really dont think i want to support them anymore this is bad guys and i think you should sort this out i demand that she Mandy appoligise to me and re inburse me for my time wasted </p>