Bad customer service

Went to go buy a phone for my daughter at Highveld mall Pep Cell and the service I got there was unacceptable, the cashier/salesperson’s attitude to forwards me was horrible I felt so small mind you I was there to spend my money but it seemed like I was spending they money and the most terrible thing is that they didn’t even give me a SIM card with the phone I brought when I called him to inform them they also gave me an attitude over the phone telling me to report them on customer care which I did and the lady I spoke to told me that the area manager will be in contact with me mind you this happened on the 28th of May now its the 6th and none has contact me what type of service are you providing to us huh?!this is truly unacceptable and horrible I’m never, I mean never going back to that hell store and as for the cashier Sandile fix your attitude course when you work with people you never act that way…!!!!!!Management and area manager please start doing what is right for the business times are tough now,I’m still very angry with the level of service I got!!!!!!!!!