ME
Maretha E

1 reviews | Active since Jan 2021

14 Mar 2023, 17:19

BAD CUSTOMER CARE AND NOT THE MINDSET TO KNOW BAD PRODUCTS ARE SENT TO SUPPLIERS

I bought a new phone and these daysPHONES DO NOT HAVE CHARGERS ANYMORE YOU MUST BY IT SEPERATELY. I discovered it at home. Went to my closest store PEP STORES HIBISCUS MARGATE Not even 4 months the charging cable came loose on the the copper sticks stuck in my phone. Went back after a long discussion they changed it. We went on holiday the second day the charger again did the same thing. NOT CHARGING, they said my brand new phone is the problem. Went to Telkom they pointed out to me the cheap junk charger was totaly loose at the end. taking it out THE EXAVT SAME THING, THE CONNECTION PIECE STUCK IN MY PHONE. D O N T BUY CHEAP JUNK CELLPHONE CHARGERS FROM PEP CELL OR PEP STORES. THE REFUSE TO CHANGE MY R150 BRAND NEW CABLE BAD BAD BAD CUSTOMER SERVICE IT IS NOT THEIR T LOSS THEY SENT IT BACK TO THE SUPPLIER. I WILL NEVER SET FOOT IN THAT STORE AGAIN. If I have to keep all wrapping boxes sleeves name it and receipts from everything I buy at there store I would have to get another built in cupboard.

0
Replies (0)