Bad Attitude towards Customers

I went to exchange a pair of Spiderman sandles at the above mentioned store on 24.02.2015 at around 9am. I was 'assisted' by a consultant going my the name of Busisiwe. As I was was about to leave, she went on & on(ensuring I could hear exactly what she said) about how customers are always the problem and how irritating we are. We're the ones that pull the tags off, giving them too much work. Granted, perhaps the tags should still be on, but how sure is she that the tag didn't ******* by mistake, or that I could have been nice enough the previous day & accepted the shoes with a ripped tag. My thoughts are, if you're unhappy dealing with customers and doing what is in your job spec, perhaps you're in the wrong job. I found this behaviour quite disgusting, rude & unsatisfactory & utterly unprofessional. I refuse to be disrepected while I'm spending my hard earned money and get very pathetic service like this. I must say, I will not be setting foot in that store & will encourage my counterparts to do the same. We are a dime a dozen, perhaps, but I'd rather have people I know rather go to a much more considerate store with empathetic staff.