SR
Sibongile R

1 reviews | Active since Dec 2010

24 Feb 2016, 10:47

Bad attitude from store manager

Khabo was called to assist with the mobile phone query from the back of the store. She came after taking her time with bad attitude, no greeting she asked what the problem is with the mobile. Before finishing to explain she told me to wait however there was no explanation why I had to wait. Mmatlou shouting where did the customer with the mobile phone query was reprimanded by a colleague that the customer did not go anywhere but is standing there pointing at me. Mmatlou then called me, without greeting she asked me to explain what the fault was with the phone. While writing on the repairs book, Khabo came mumbling about the expired guarantee and when I tried to explain she was not interested and walked away.

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Replies (1)
PEP
PEP's reply24 Feb 2016, 10:51
Official
Hello 790203Sbo,

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards
PEP