TR
Theriza R

1 reviews | Active since Jan 2011

30 Sept 2015, 13:51

Bad Attitude

I went to the PEP Cell store in Parow Center today. I was greeted and assisted by a very friendly lady, Mercia November. I ask to purchase 3 cell phones. Another lady went to the back and come out with the 3 phones. She did not greet. She asked me for my ID and then started typing on the system. Then she asked me for my address. I spelled the street name to her in Afrikaans. When I looked on the screen I saw that she spelled it incorrectly. I said to her that it is a spelling error and spelled it again. She started to argue with me regarding a \e"and an \""i\"". After that she started to through the scanner and was really abrupt. After she completed the typing she opened the boxes and put the sim cards in. I asked her if she needs to do that"

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Replies (1)
PEP
PEP's reply30 Sept 2015, 13:58
Official
Hello theriza,

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards
PEP