Appauling Rude attitude from Ekhaya Mall Pep Store Managers named Thabo & Dibuseng

<p> It is extremely shocking to experience bad black-on-black customer service. I have bought two items for me & my daughter. The pair of jeans which i had bought were torn in the middle area when she was playing at creche, the ladies pump were torn from the nose point right through to the edge of the toes area at work. I went back to the store to lodge a complaint against the defective items, Dibuseng & Thabo are clueless about the Consumer Protection Act. Both the manager said if the items were initially okay when their were bought, its nit their problem if their were defective after their left the store. So i told them i would further refer the matter through the store's customer service dept, as i was shocked by their unsatisfactory response.</p>