Appaling service

Good day . I wish to report that I am absolutely appalled by the attitude and service with PEP clothing , Tambotie Mall, Randfontein. Obnoxious and arrogant, the manager was less than helpful. The cashier damaged the Paxi bag, and then they insisted that I should pay for another. The "manager", addressed me in a derogatory manner and once I lost my temper she was still provoking me. Also it should be mentioned that on a very busy Black Friday there was only one cashier on duty whilst the rest of the staff was loitering around.