1 reviews | Active since Apr 2015
AG mobile Cellphone
I Went to pep cell store on the 27th of march, looking for a Samsung phone, however, I was coerced by the consultant to buy the AG mobile swift.<br> The device has been giving me network problems ever since.I went back to PEP cell before the 7 day period as per their policy . however, I was brushed off , and told to call Vodacom( really)<br> They did not even bother to check if it was a manufacturing error.<br> I am not happy!!!!. I want a refund . and Im still experiencing the same problems and now it even cuts outgoing calls.<br> This sort of customer service frustrates me, cause while the phone is the problem, Pep cell brushed me off , and passed the buck to Vodacom, who is not the cause at all. My colleague was interested in the same phone , but I will not advise him to buy it at all. <br>
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
