MN
Mashudu N

1 reviews | Active since Dec 2017

09 Apr 2018, 20:55

Abuse of consumers through poor service

Do not visit pep thavhani mall cause they do not do returns of the goods you bought from other stores

The assistants there are saying their managers told them not to accept any returns for goods bought from other pep stores

With other retailers, you can make returns and they do not give you bad attitude which I received from pep thavhani mall

Poor service starting from managers They forgot about the rights of consumers I think i should also take it up with consumer affairs because poor consumers in vhembe district are being abused by illiterate pep assistants and their managers because I once came across the same treatment at PEP PHANGAMI, along PUNDA MARIA ROAD, I had to fight for my refund

0
Replies (1)
PEP
PEP's reply12 Apr 2018, 13:56
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP