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I bought a phone at Pep store in Centurion mall on the 11th of December 2015; the battery wasn't lasting I have return it back to the store for repair, on the 29th of December. On the 12th of January 2016 I went to the store to check if the phone is back and the phone was not yet back. Since I haven't receive any call from the store until when I call them on the 5th of Feb I spoke with the store Manager (Mercia) she told me that they are having problems with MTN she can't get hold of and they are not the only store who are having this problem( complaining). She promised that she will do a follow up and she will get back to me on the 8th and the latest will be the 10th February since I haven't receive any call from her still waiting and no one is calling this is very annoying and very poor service from December now is February no ways.