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Andiswa M

1 reviews | Active since Jan 2020

21 Jan 2020, 10:42

ZUZIWE MKHWA**** IS THE BEST TRAVEL AGENT

Thailand was AMAZING!!! it was the most beautiful experience of my life. Every single moment was perfect. We had wonderful flights and absolutely wonderful accommodation as per her suggestions. She was right about Emirates being the BEST airline. Thank you for forcing me to NOT stay in Patong. Andaman seaview was perfect. The location was absolutely wonderful. Staying at Koh Samui was just a dream. That LIT hotel in Bangkok wow..... I have no words.

All the transfers made life sooooo easy.

Zuzi is by far the BEST travel agent I've ever dealt with. She tried her absolute best to accommodate all my requests. I've never had such peace of mind on a trip.

Zuzi I know FOR SURE that for my next trip I will definitely be contacting you again and I Cannot wait!! your service was excellent and thank you once again for an outstanding trip.

Lots and Lots of love

Andiswa

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Replies (1)
Pentravel
Pentravel's reply21 Jan 2020, 17:00
Official
Dear Andiswa,  
 
WOW!! Thank you so much for taking the time to compliment Zuziwe Mkhwa**** on her excellent customer service!  We are absolutely thrilled to hear you had such a wonderful holiday in Thailand, and SUPER proud of the part that Zuziwe played in making it so much more memorable. 

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously.   We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.      
 
We look forward to assisting you with your future travels, and know that Zuziwe will continue to impress you with an outstanding customer experience and WOW any referrals you send their way! 
 
Kind Regards, 
Siobhan Beyers
Gauteng Regional Manager