SP
Soohanie P

1 reviews | Active since Feb 2020

18 Feb 2020, 14:28

Willicia Jacobs-Pentravel Pavillion

Definately Willicia Jacobs at Pentravel Pavillion. Her bubbly personality, her concern for our comfort, her prompt service is amazing. She just puts a smile on my face. My no. 1 go to person when I'm travelling.

0
Replies (1)
Pentravel
Pentravel's reply18 Feb 2020, 16:42
Official
Hi Soohanie, 

Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service!  We also believe she is an asset to Pentravel and are very lucky to have her working with us! 

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously.   We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.      
 
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way! 
 
Kind Regards, 
Loryn Holmes 
KZN Regional Manager