UM
Ursula M

1 reviews | Active since Feb 2020

02 Dec 2021, 09:52

Willicia Jacobs- Pavillion/ somerset pentravel

I have had the pleasure yet again with dealing with willicia Jacob's of pentravel pavilion and now somerset. With the new travel bans put out for south africa, I was in complete disarray regarding my upcoming trip. Willicia was able to provide comfort and reassurance. Utterly pleased with her professionalism and customer service... Will definitely continue to use her for my annual holidays.

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Replies (1)
Pentravel
Pentravel's reply03 Dec 2021, 16:36
Official
Dear Ursula Maduray

Thank you so much for taking the time to acknowledge the excellent service received from Willicia.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that.

Your feedback will be shared with all at Pentravel to ensure Willicia receives the recognition she deserves.

The Pentravel Team