Wilicia Jacobs..such expert service,so polite and patient and so quick replying to and query..always look forward to dealing with Wilicia

Hi Carol,

Thank you so much for taking the time to recognise and compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service! 

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously.   We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.      

 

We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way! 

 

Kind Regards, 

Loryn Holmes 
KZN Regional Manager