WM
Winston M
1 reviews | Active since Feb 2020
18 Feb 2020, 23:38
Wilicia Jacobs pentravel pavilion
Wilicia Jacobs at this branch is the best . She is my go to person. Quick. And efficient . I have also referred colleagues to her and she gave 5 star service . What’s also good is that she gives realistic feedback about destinations because she has been there herself . It makes ones trust the process more. I will keep going to her for my many travels .
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Pentravel's replyOfficial
19 Feb 2020, 13:17Hi Winston,
Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your feedback with all at Pentravel.
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply19 Feb 2020, 13:17
Official
Hi Winston,
Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your feedback with all at Pentravel.
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager