DP
Desiree P

1 reviews | Active since Sept 2019

16 Sept 2019, 21:43

Well done on Service Excellence to Maggie Boucher from Pentravel Cresta

Well done to Maggie Boucher from Pentravel Cresta for her time, effort and overall amazing assistance. She helped me knock off an exotic destination from my bucket list! Maggie, you are definitely an asset and a brand ambassador of note for Pentravel! Thanks again

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Replies (1)
Pentravel
Pentravel's reply17 Sept 2019, 12:13
Official
Hi Desiree, 
 
Thank you so much for taking the time to compliment Maggie Boucher from Pentravel Cresta on her excellent customer service!  Maggie is one of our Top Performing New Agents at Pentravel, and is a truly valued member of the team.     

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously.   We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.

We trust you had an amazing time in the Maldives, and are really proud of the role Maggie played in you being able to visit such a beautiful destination.  

We look forward to assisting you with your future travels, and know that she will continue to impress you with an outstanding customer experience and WOW any referrals you send her way! 
 
Kind Regards, 
Siobhan Beyers
Gauteng Regional Manager