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Caren C

1 reviews | Active since Feb 2023

20 Aug 2026, 17:49

Thank You Zoe at Pentravel Total Rockstar!!!

"A massive, heartfelt shoutout to Zoe Stamboul! We hit an absolute wall with last-minute document and travel drama that threatened to completely derail our family holiday. Zoe was nothing short of a lifesaver. She navigated every single curveball with incredible patience, professionalism, and quick thinking, coordinating directly with the resort and handling our flight changes seamlessly. She turned what could have been a total disaster into a saved vacation. If you ever need someone who will truly go above and beyond to rescue your travel plans, Zoe is the absolute best!"

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Replies (1)
Pentravel
Pentravel's reply20 Aug 2026, 21:58
Official
Dear Caren 

Thank you so much for taking the time to acknowledge the incredible service received from Zoe at our Online branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Zoe receives the recognition she deserves.

Kind regards,
The Pentravel Team