MK
Martin K
1 reviews | Active since Apr 2023
05 Apr 2023, 12:59
Thank you Cleo Geldenhuys!
With Cyclone Freddy almost cancelling our honeymoon to Mauritius, Cleo Geldenhuys from Pentravel really made sure we could travel 2 days later than planned. She communicated and updated us constantly of delayed traveling plans whilst also assisting us and making sure our honeymoon will come true. We really appreciate her efforts in liaising with airport authorities and the resort to make this happen. We had a truly amazing honeymoon!! Thank you Cleo for your fantastic customer service!
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Pentravel's replyOfficial
05 Apr 2023, 13:46Dear Martin Kamphuis
Thank you so much for taking the time to acknowledge the fantastic service received from Cleo at our Clearwater branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that.
Your feedback will be shared with all at Pentravel to ensure Cleo receives the recognition she deserves.
The Pentravel Team
Pentravel's reply05 Apr 2023, 13:46
Official
Dear Martin Kamphuis
Thank you so much for taking the time to acknowledge the fantastic service received from Cleo at our Clearwater branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that.
Your feedback will be shared with all at Pentravel to ensure Cleo receives the recognition she deserves.
The Pentravel Team