LP
Luzaan P
1 reviews | Active since Feb 2020
05 Feb 2020, 18:36
Stress-free booking with Pentravel
Omw, who knew making travel plans can be so easy? Thanks to Zelda Pienaar and her prompt replies to my endless enquiries, my dream trip overseas was booked in 2 days time! Zelda patiently answered all my neurotic questions. (Sometimes more than once). Highly recommend taking the stress out of making travel plans and leaving it up to the professionals. Thank you Pentravel and a special shout out to Zelda!
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Pentravel's replyOfficial
06 Feb 2020, 14:05Hi Luzaan,
Thank you for taking the time to compliment Zelda Pienaar on her exceptional customer service! We love when our consultants do something amazing for our clients and you take the time to acknowledge this!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels and know that Zelda will continue to WOW you with an outstanding customer experience and always go the extra mile!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager
Pentravel's reply06 Feb 2020, 14:05
Official
Hi Luzaan,
Thank you for taking the time to compliment Zelda Pienaar on her exceptional customer service! We love when our consultants do something amazing for our clients and you take the time to acknowledge this!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels and know that Zelda will continue to WOW you with an outstanding customer experience and always go the extra mile!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager