CT
Carine Theron-Vorster
1 reviews | Active since Feb 2020
26 Feb 2020, 10:27
Sterling Service!!
Schanel Oosthuizen from Pentravel Garden Route has been our travel agent from our first oversees trip many moons ago. Her service has always been excellent. She is professional and very well informed. We have been in some tight spots regarding missing flights etc. and she has always resolved the problem efficiently and swiftly. We will not use any other travel agent as long as Schanel is in the business.
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Pentravel's replyOfficial
26 Feb 2020, 15:27Hi Carine,
Thank you for taking the time to compliment Schanel Oosthuizen on her excellent customer service! Schanel is not only a Top Consultant, but also a Top Store Manager who is highly respected & valued by her team at Pentravel Garden Route.
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels and know that Schanel will continue to impress you with an outstanding customer experience and going the extra mile!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager
Pentravel's reply26 Feb 2020, 15:27
Official
Hi Carine,
Thank you for taking the time to compliment Schanel Oosthuizen on her excellent customer service! Schanel is not only a Top Consultant, but also a Top Store Manager who is highly respected & valued by her team at Pentravel Garden Route.
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels and know that Schanel will continue to impress you with an outstanding customer experience and going the extra mile!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager