DL
Deborah L
1 reviews | Active since Oct 2019
11 Oct 2019, 12:16
Special needs requirements
Natalie from the Walmer Park branch was really patient and helpful. I had special requirements - meals, wheelchair requirements etc. for my parents for all flights. These were booked and ordered seamlessly and the flights went well. Many thanks Natalie.
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Pentravel's replyOfficial
19 Oct 2019, 07:17Hi Deborah, Thank you so much for taking the time to recognise and compliment Natalie Boshoff at our Port Elizabeth Branch, on her wonderful customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you again in the future and know that Natalie will continue to impress you with an outstanding customer experience and WOW any referrals you send her way! Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you again in the future and know that Natalie will continue to impress you with an outstanding customer experience and WOW any referrals you send her way! Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel's reply19 Oct 2019, 07:17
Official
Hi Deborah, Thank you so much for taking the time to recognise and compliment Natalie Boshoff at our Port Elizabeth Branch, on her wonderful customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you again in the future and know that Natalie will continue to impress you with an outstanding customer experience and WOW any referrals you send her way! Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you again in the future and know that Natalie will continue to impress you with an outstanding customer experience and WOW any referrals you send her way! Kind Regards, Desirai Kearney
Cape Regional Manager