CW
Chante W
1 reviews | Active since Nov 2017
26 Aug 2025, 14:39
Shocking Service
Shocking experience dealing with this travel agent. Trying to claim on a travel insurance policy, 4 requests for a copy of the tax invoice, no response. Tried calling, no joy, email to the Regional Manager sent at 9.15 today remains unanswered.
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Pentravel's replyOfficial
26 Aug 2025, 16:13Good day Chanté.
Thank you for your message.
As mentioned in my response to your email, I am currently travelling for work and not able to attend/respond to emails as promptly as I would like. I do apologize for any inconvenience this may cause.
Please rest assured that I have reviewed your email and have sent through the invoices requested.
I sincerely appreciate your patience and understanding in this regard.
Thank you for your message.
As mentioned in my response to your email, I am currently travelling for work and not able to attend/respond to emails as promptly as I would like. I do apologize for any inconvenience this may cause.
Please rest assured that I have reviewed your email and have sent through the invoices requested.
I sincerely appreciate your patience and understanding in this regard.
Pentravel's reply26 Aug 2025, 16:13
Official
Good day Chanté.
Thank you for your message.
As mentioned in my response to your email, I am currently travelling for work and not able to attend/respond to emails as promptly as I would like. I do apologize for any inconvenience this may cause.
Please rest assured that I have reviewed your email and have sent through the invoices requested.
I sincerely appreciate your patience and understanding in this regard.
Thank you for your message.
As mentioned in my response to your email, I am currently travelling for work and not able to attend/respond to emails as promptly as I would like. I do apologize for any inconvenience this may cause.
Please rest assured that I have reviewed your email and have sent through the invoices requested.
I sincerely appreciate your patience and understanding in this regard.