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MZWAMADODA KENNETH ROOIBAARD rooibaardkenneth

1 reviews | Active since Jul 2021

19 Feb 2022, 10:26

Service With Genuine Care for the Client

Thank you Jasmine Monk

Your email came at the right time when I needed a miracle financially, I never knew those flights tickets will ever be refunded. Jasmine you promised they money will paid soon but you did the greatest thing, money got payed in few hours of chatting with you.

You really serving not running after business and money but understand when one can not afford to go on a trip.

I will not forget to mention Angela whom we started with the planning of travelling, so sweet and bubbly. She was amazing too.

I will definitely in future come to your offices and do my dream vacation Mauritius with my wife.

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Replies (1)
Pentravel
Pentravel's reply21 Feb 2022, 11:08
Official
Dear Mzwamadoda

Thank you so much for taking the time to acknowledge the excellent service received from Jasmine.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that.

Your feedback will be shared with all at Pentravel to ensure Jasmine the recognition she deserves.

The Pentravel Team