SA
Samantha A
1 reviews | Active since Jun 2025
23 Jun 2025, 18:34
Service excellence, Nicole Dreyden
I commend Nicole Dreyden from Pentravel, Glengarry for her patience and dedication to our booking. Even though I was back and forth with changes and Questions, she persevered. We thank you for your calm and friendly demeanor. Thank you for getting back to me after sourcing the information I needed. You gave me peace of mind with correct information. Thank you for going above and beyond. Service excellence are still prevalent at Pentravel.
Helpful (0)
Replies (1)0
Replies (1)
Pentravel's replyOfficial
23 Jun 2025, 19:00Dear Samantha Abrahams
Thank you so much for taking the time to acknowledge the patient and dedicated service received from Nicole Dreyden at our Glengarry branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Nicole receives the recognition she deserves.
Kind regards,
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Nicole receives the recognition she deserves.
Kind regards,
The Pentravel Team
Pentravel's reply23 Jun 2025, 19:00
Official
Dear Samantha Abrahams
Thank you so much for taking the time to acknowledge the patient and dedicated service received from Nicole Dreyden at our Glengarry branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Nicole receives the recognition she deserves.
Kind regards,
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Nicole receives the recognition she deserves.
Kind regards,
The Pentravel Team