Service excellence from Pentravel

I have received service excellence from a Pentravel agent, Tamlyn Maritz, in securing optional quotes and advice leading to a confirmation booking for an upcoming overseas trip. Within 4 days from my tinitial email, I had resolved specific queries, received a sales agreement, made booking payment, received the flight booking, travel insurance certificate and a referral to a visa agency. Tamlyn is professional,friendly, competent, knowledgeable and efficient. She rep**** to queries the same day and when I required information she needed to get she called me back within 30 min. Tamlyn is clearly enthusiastic about her work and provides service that goes beyond the extra mile for her clients.