SN
Siphe N
1 reviews | Active since Oct 2023
17 Jan 2024, 10:40
Refund Refund Refund😠
After we cancelled our cruise trip with pen travel we were told it will take 14 days to refund us. It's almost 2 months with the Agent taking us from pillar to post. I need an urgent intervention to this matter.
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Pentravel's replyOfficial
17 Jan 2024, 11:00Dear Siphe Ntantiso
Thank you for bringing this to our attention.
We are looking into the matter with the cruise liner and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
Thank you for bringing this to our attention.
We are looking into the matter with the cruise liner and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
Pentravel's reply17 Jan 2024, 11:00
Official
Dear Siphe Ntantiso
Thank you for bringing this to our attention.
We are looking into the matter with the cruise liner and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team
Thank you for bringing this to our attention.
We are looking into the matter with the cruise liner and the manager of the store will be in contact with you to discuss this further.
Kind regards
The Pentravel Team