AM
Ayesha M
1 reviews | Active since Jul 2019
30 Jul 2019, 14:54
Poor service
The canal walk branch in Capetown , very inefficient. They never get back to you as promised. Poor service .
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Pentravel's replyOfficial
31 Jul 2019, 12:18Dear Ayesha, Thank you for your feedback.
We are aware of the concerns raised and Renata Matthysen, the Branch Manager at Pentavel Canal Walk will be in touch with you shortly to investigate this matter further.
We strive to ensure all our clients have an incredible experience when booking with Pentravel, and do believe that Renata will do her utmost to minimise your frustrations and uphold the Pentravel level of service. Kind Regards, Desirai KearneyCape Regional Manager
We are aware of the concerns raised and Renata Matthysen, the Branch Manager at Pentavel Canal Walk will be in touch with you shortly to investigate this matter further.
We strive to ensure all our clients have an incredible experience when booking with Pentravel, and do believe that Renata will do her utmost to minimise your frustrations and uphold the Pentravel level of service. Kind Regards, Desirai KearneyCape Regional Manager
Pentravel's reply31 Jul 2019, 12:18
Official
Dear Ayesha, Thank you for your feedback.
We are aware of the concerns raised and Renata Matthysen, the Branch Manager at Pentavel Canal Walk will be in touch with you shortly to investigate this matter further.
We strive to ensure all our clients have an incredible experience when booking with Pentravel, and do believe that Renata will do her utmost to minimise your frustrations and uphold the Pentravel level of service. Kind Regards, Desirai KearneyCape Regional Manager
We are aware of the concerns raised and Renata Matthysen, the Branch Manager at Pentavel Canal Walk will be in touch with you shortly to investigate this matter further.
We strive to ensure all our clients have an incredible experience when booking with Pentravel, and do believe that Renata will do her utmost to minimise your frustrations and uphold the Pentravel level of service. Kind Regards, Desirai KearneyCape Regional Manager