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Natasha R

1 reviews | Active since Aug 2021

02 Aug 2021, 09:20

PHENOMENAL CLEO AT PENTRAVEL

We recently booked a trip to the Maldives. Pentravel Clearwater Mall, and particularly Cleo Geldenhuys, were PHENOMENAL! Fast, professional and passionate about providing us with exactly what we needed for our last minute trip. Cleo offered to work late into her Friday night which thankfully was unnecessary, she juggled INUMEROUS passenger changes, date changes, and all sorts of chaos, with kindness and grace. So just a big thank you from me. The magic that travel agents bring is often underappreciated.

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Replies (1)
Pentravel
Pentravel's reply02 Aug 2021, 10:06
Official
 
Dear Natasha

Thank you so much for taking the time to acknowledge the excellent service received from Cleo.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that.

Cleo is a true gem and truly cares about every one of her clients. 

Your kind words will be shared with the rest of Pentravel to ensure that Cleo gets the recognition she deserves.

Kind Regards 
The Pentravel Team