FG
Felix G
1 reviews | Active since May 2019
29 May 2019, 16:52
Pentravel’s service
This review is just to commend Pentravel Clearwater on their service. I came in on a Saturday afternoon, Miss Goodyer didn’t hesitate in standing and making me feel welcome. She sat with me and my wife for a bit as we moved around the date to get the best price for flight to Perth. After this I received a quote before I got home. I made plans to come in during the week to pay and as I was busy at the bank Ms Goodyer had already help me with the authorization for entering Australia. She was very speedy and efficient, and I will be back indefinitely.
Helpful (0)
Replies (1)0
Replies (1)Pentravel's replyOfficial
29 May 2019, 18:13Dear Fekix,
WOW!! Thank you so much for taking the time to acknowledge the great service received from Lee Goodyer at our Clearwater Branch.
We LOVE when one our consultants doing something AMAZING for our clients, and will be sure to share your compliment with all at Pentravel.
WOW!! Thank you so much for taking the time to acknowledge the great service received from Lee Goodyer at our Clearwater Branch.
We LOVE when one our consultants doing something AMAZING for our clients, and will be sure to share your compliment with all at Pentravel.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We wish you safe travels to Australia and look forward to assisting you with your future travels.
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lee --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lee --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Siobhan Beyers
Gauteng Regional Manager
Siobhan Beyers
Gauteng Regional Manager
Pentravel's reply29 May 2019, 18:13
Official
Dear Fekix,
WOW!! Thank you so much for taking the time to acknowledge the great service received from Lee Goodyer at our Clearwater Branch.
We LOVE when one our consultants doing something AMAZING for our clients, and will be sure to share your compliment with all at Pentravel.
WOW!! Thank you so much for taking the time to acknowledge the great service received from Lee Goodyer at our Clearwater Branch.
We LOVE when one our consultants doing something AMAZING for our clients, and will be sure to share your compliment with all at Pentravel.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We wish you safe travels to Australia and look forward to assisting you with your future travels.
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lee --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Lee --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Siobhan Beyers
Gauteng Regional Manager
Siobhan Beyers
Gauteng Regional Manager
