JD
June Dantu-Forte

1 reviews | Active since Dec 2021

01 Dec 2021, 12:05

Pentravel Somerset West: Lynette Krige

We used Lynette Krige of the Somerset West office to book our trip to Alaska/Canada/USA a few years ago and she provided excellent service. Recently we booked a trip to the UK for our son's wedding but was cancelled due to us being put on the red list. Lynette has been very helpful and easily contactable in changing bookings/cancelling tickets/ changing luggage requirements etc. She has also helped us with insurance cancellation. I would say her service is way above what would normally be expected. She really goes the extra mile and we would highly recommend her services. Kevin and June Forte

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Replies (1)
Pentravel
Pentravel's reply01 Dec 2021, 12:09
Official
Dear Kevin and June Forte

Thank you so much for taking the time to acknowledge the excellent service received from Lynette.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that.

Your feedback will be shared with all at Pentravel to ensure Lynette receives the recognition she deserves.

The Pentravel Team