CS
Celest S
1 reviews | Active since Feb 2020
18 Feb 2020, 14:52
Pentravel service
I have been in touch with Ginny Swanson regarding a cruise booking. She has been nothing but helpful. Excellent service!
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Pentravel's replyOfficial
18 Feb 2020, 16:59Hi Celest,
Thank you so much for taking the time to compliment Ginny Swanson on her excellent customer service. Ginny is one of the most experienced consultants in the business with over 20 years in the industry - so you're in good hands with your booking!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Ginny will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to compliment Ginny Swanson on her excellent customer service. Ginny is one of the most experienced consultants in the business with over 20 years in the industry - so you're in good hands with your booking!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Ginny will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Pentravel's reply18 Feb 2020, 16:59
Official
Hi Celest,
Thank you so much for taking the time to compliment Ginny Swanson on her excellent customer service. Ginny is one of the most experienced consultants in the business with over 20 years in the industry - so you're in good hands with your booking!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Ginny will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to compliment Ginny Swanson on her excellent customer service. Ginny is one of the most experienced consultants in the business with over 20 years in the industry - so you're in good hands with your booking!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Ginny will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager